A blind box is a collectible toy packaged in a sealed box, where the specific design inside is a surprise. Each series includes several regular designs and may feature 1–2 hidden (rare) editions.
“How Can We Help You?”
Find answers to your questions about our blind box products, shipping, and policies. If you can’t find what you’re looking for, our customer support team is here to assist you.
FAQ-About Blind Boxes
Q: What is a blind box?
Q: What are hidden/secret editions?
Q: Can I choose which design I get?
Q: Can I collect a full set?
Q: How many designs are in a series?
Q: Are duplicates possible?
Q: Are the products authentic and safe?
Q: What materials are used?
FAQ-Orders & Shipping
Q: How long does it take to process my order?
Q: How long is shipping?
Q: Do you offer free shipping?
FAQ-Returns & Refunds
Q: Can I return or exchange my blind box?
Q: What if my item is damaged or defective?
FAQ-Authenticity & Trust
Q: Are all products authentic?
Q: Is payment secure?
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